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Need to start a return?
Fill Out Returns FormNeed to arrange a product return due to change of mind, we're here to help.
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Warranty Policy
All i-Glide scooters are covered by a 2-year manufacturing warranty.
If the product has a manufacturing fault or failure we will repair or replace it free of charge.
Warranty is voided if any customisation are made to the product.
General wear and tear, accident, neglect or negligence is not covered under the warranty terms, this will be assessed by i-Glides product team on a case-by-case basis.
Wear and tear to wheels such as flat spots and erosion are not covered under our manufacturer warranty.
Any breakages that occur as a result of tricks (i.e. where a scooter's wheels come off the ground) are not covered by the warranty.
Making a Warranty Claim
If you feel that your product is faulty and a warranty claim is required please complete the below warranty form with as much detail as possible. We will aim to process your warranty claim as quickly and efficiently as possible.